GST Customer Care
GST Helpline Phone Numbers
By far the most popular way to get in touch with various authorities related to GST is over the phone. You can get help from various relevant government departments through the following list of GST helpline phone numbers:
|
Helpdesk Name |
Phone Number(s) |
|---|---|
|
GST Help Desk |
0120-4888-999 |
|
Saksham Seva* |
1800-266-2232/1800-121-4560 |
|
CBEC Mitra |
1800-1200-232 |
|
ICEGATE Help Desk |
1800-3010-1000 |
*Services available through Saksham Seva include ICEGATE email ID/SSO ID creation and password reset, mapping, hardware/network issues, etc.
GST Help via Email
You can also get GST support via email from various government departments related to GST implementation and maintenance. The following are some of the key email contacts providing GST help:
|
Helpdesk Name |
Email ID |
|---|---|
|
GST Help Desk |
helpdesk@gst.gov.in ** |
|
Saksham Seva* |
saksham.seva@icegate.gov.in |
|
CBEC Mitra |
cbecmitra.helpdesk@icegate.gov.in |
|
ICEGATE Help Desk |
icegatehelpdesk@icegate.gov.in |
*Services available through Saksham Seva include ICEGATE email ID/ SSO ID creation and password reset, mapping, hardware/network issues, etc. **GST Helpdesk email ID is in the process of being phased out with the implementation of GST self service portal.
GST Self Service Portal
In order to streamline the process of grievance redressal, a specialized GST Self Service Portal was set up in addition to the phone/email-based GST Helpline. This can be accessed from the Official Goods and Services Tax Portal home page. This GST grievance redressal and tracking portal can be accessed under the Services>User Services section available on the main page.
Once the grievance has been registered with the GST authority, you can track the status of the grievance using the “Grievance Number”.
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